Lockheed Martin Service Desk
Our Vision: Powered By Innovation, Guided By Integrity, We Help Our Customers Achieve Their Most Challenging Goals.
The Lockheed Martin Service Desk provides the Corporation with a fully integrated "utility" that encompasses
- problem management
- service request
- asset management
- networking communications
- project management
- training services
- multimedia management
- data management
Through the establishment of a virtual expertise organization that is centrally managed, yet locally executed, the organization has saved the Corporation millions in information technology costs.
These savings are the result of initiatives in
- mainframe consolidation
- volume purchasing of software
- maintenance agreements
- consolidation of voice telecommunications contracts.
EIS is committed to serving the entire Corporation as a value-added partner for information technology solutions.
The mission of EIS is to provide business solutions that improve customer profitability while leveraging opportunities for commonality and economies of scale for increased operational efficiency.